Built-In-Quality
In this course focused on Built in Quality (BIQ) Chris Schrandt - a former Quality Engineering Manager at the Toyota Georgetown, KY plant - delivers a live workshop to a room full of lean thinkers at the Peterbilt Manufacturing Facility.
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In this video we learn about the Andon and Alarm escalation system including the role of team leaders when an issue is brought to their attention. Chris also explains the concept of defect containment as it relates to the Quality Organization.