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Collecting Data

In this module we learn how to collect data at the gemba, or the place the work is done.

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  1. 3P Overview12:39
  2. Who is Our Customer?9:03
  3. The 7 Flows of Healthcare9:47
  4. The 3P Steps8:04
  5. Collecting Data10:14
  6. Collaborative Care7:05
  7. Examples from Nature6:10
  8. Moonshining8:18
  9. Mockups9:51
  10. Gap Analysis11:28
  11. 3P Wrap-Up8:05

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