Author Interviews

Interviews with authors of notable books on lean, six sigma, continuous improvement, and leadership.

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Karen Martin - Value Stream Mapping

Value stream mapping--an essential but underused methodology--is a proven approach to help you visualize and resolve disconnects, redundancies, and gaps in your value delivery system. More than merely a tool to eliminate operational waste, value stream mapping is a highly effective means to transform leadership thinking, define strategy and priorities, and create customer-centric work flow.

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  1. Karen Martin - The Outstanding Organization14:37
  2. Karen Martin - Value Stream Mapping17:55
  3. Richard Sheridan - Joy, Inc.12:30
  4. Mark Graban - Lean Hospitals15:57
  5. Mark Graban - Healthcare Kaizen23:10

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