Audience Q&A with Jeff Kaas
A tour group at Kaas Tailored get the chance to ask Jeff Kaas, Fresident of Kaas Tailored, all of their pressing questions about lean implementation, challenges and victories.
How Do You Manage Skepticism?
Jeff Kaas, President of Kaas Tailored, describes how to act when a person doesn’t believe in the kaizen they are implementing. He also explains the difference between reactive resistance from the head versus from the heart.