Steve Kane - Becoming a Lean Leader and Implementing a Customer-Focused Culture

Kenco provides integrated logistics solutions that include distribution and fulfillment, comprehensive transportation management, material handling services, real estate management, and information technology—all engineered for Operational Excellence. They asked Steve Kane, Gemba Academy’s Director of Sales and Marketing, to come to Chattanooga, Tennessee to give the keynote opening presentation to all of the managers of their 5 companies.

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More Q&A

During the Q&A time, the meeting leader thought it would be a good idea to break the management staff into groups so that each group could work together to formulate two questions a piece for Steve.

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  1. Trailer2:13
  2. Discovering the Reality of Lean Leadership13:33
  3. Discovering a New Leadership Style11:16
  4. Changing from Managers to Leaders13:19
  5. Lean Tools vs. Lean Humanity9:04
  6. Creating an Effective Culture9:11
  7. Questions on the Real World24:17
  8. More Q&A20:40