KataCon5

Presentations from the 2019 KataCon5 event. KataCon is the annual gathering place for Toyota Kata Geeks across North America and around the globe. It’s where the “convinced” and the “curious” gather to share what they’re learning, freely and enthusiastically.

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How to Teach Coaches to Use Non-Verbal Communication

Scott Laundry discusses the best ways to teach coaches to use non-verbal communication with various audience members.

  • 0:07 - Question: Is it worth it to teach coaches to use NVC?
  • 2:30 - Where does motivation come from?
  • 3:11 - Driving engagement with NVC
  • 3:45 - Support for NVC in writing
  • 4:38 - Excessive focus on accomplishments over skill

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  1. Gemba Academy's Kata Journey with Ron Pereira07:10
  2. Developing & Utilizing Human Capabilities by Practicing Scientific Thinking with Mike Rother39:35
  3. The Toyota Way and Toyota Kata - Learning Over 48 Years with Jeffrey Liker50:28
  4. The Path to Toyota16:11
  5. The Toyota Way 4P Systems Model10:00
  6. The Model Line Approach to Lean Deployment12:41
  7. Lessons Learned from Applying Toyota Kata to Lean Transformations12:10
  8. You Can’t Ride My Bike - Deliberate Practice of New Routines10:31
  9. How NicePak Practices Toyota Kata with Tim Hall13:56
  10. NEA Baptist Memorial Hospital's Journey to Developing a Robust Management System with Brad Parsons19:30
  11. How Novo Nordisk Used Kata to Engage People with Renata Marques21:31
  12. 4 Ways Physicians Are Experimenting With Toyota Kata with Michael Lombard11:12
  13. Using Kata to Develop Frontline Leadership at FAST Global Solutions with Sam Wagner13:50
  14. The Improvement Kata with Beth Carrington and Oscar Roche39:54
  15. Improvement Kata Step 1 - Get the Direction or Challenge05:17
  16. Improvement Kata Step 2 - Grasp the Current Condition11:44
  17. Improvement Kata Step 3 - Establish the Target14:37
  18. Improvement Kata Step 4 - Experiment Toward the Target Condition05:31
  19. Coaching Kata - The Role of the Coach03:02
  20. Coaching to a New Threshold of Knowledge with Brandon Brown08:49
  21. Non-Verbal Communication in the Coaching Kata with Scott Laundry and Mike Rother27:39
  22. Using Elements of Non-Verbal Communication in the Coaching Kata07:49
  23. How to Teach Coaches to Use Non-Verbal Communication05:41
  24. Non-Verbal Communication and the Second Coach's Role06:20
  25. Preparing the Learner's Mind During Kata Coaching03:30
  26. How to Tell If the Learner Is Ready for the Next Target Condition03:45
  27. The Kata Coach as Teacher, Learner, and Improver with Tilo Schwarz10:56
  28. Kata Coaching to Develop Common Goals with Dave Seabrook06:21
  29. Continuous Improvement and Technology with Jeff Roussel12:41
  30. Improvement Kata and A3 Thinking with Oscar Roche20:58
  31. Why Root Cause Analysis Is Rarely Done Well04:01
  32. The A3 as a Method to Create a Pattern of Thinking08:41
  33. Facts, Data, Emotions, and Testing at the Threshold of Knowledge08:30
  34. Developing Leaders for Continuous Improvement with Mark Rosenthal18:04