Lean Case Study: Lighthouse for the Blind
The true power of continuous improvement lies in its ability to help people reach their full potential. In this course, we visit The Lighthouse for the Blind, an extraordinary organization that provides employment opportunities for individuals who are blind, deaf, DeafBlind, and/or have other disabilities. With prestigious clients like Boeing, NASA, and the United States government, The Lighthouse for the Blind uses continuous improvement both in a traditional manufacturing context and also as a way to meet the unique needs and abilities of each individual employee.
Gemba at the Lighthouse
For many of the employees at The Lighthouse for the Blind, even something as simple as locating a tool can be a nightmare. In this video, Setup Specialists Jon Ott, Mike King, and Alex Carter walk Gemba Academy Co-Founder Ron Pereira through some of the tools they rely on to do their jobs safely and efficiently.
- 0:19 - Jon’s background
- 0:48 - The different ways employees can read or interpret documents
- 2:59 - The accessibility functions Mike uses
- 5:18 - The life-changing power of shadow boards
- 7:12 - Alex and the role of the andon