Lean Case Study: Lighthouse for the Blind

The true power of continuous improvement lies in its ability to help people reach their full potential. In this course, we visit The Lighthouse for the Blind, an extraordinary organization that provides employment opportunities for individuals who are blind, deaf, DeafBlind, and/or have other disabilities. With prestigious clients like Boeing, NASA, and the United States government, The Lighthouse for the Blind uses continuous improvement both in a traditional manufacturing context and also as a way to meet the unique needs and abilities of each individual employee.

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Accessibility Sensibility

The Lighthouse for the Blind goes above and beyond when it comes to ensuring that their equipment meets the needs and abilities of their employees. Ian Stenseng, Director of Accessibility and Training, shows Gemba Academy Co-Founder Ron Pereira the tools they utilize and how they build custom devices when there isn’t a commercially available solution.

0:35 - Ian’s role at the Lighthouse
2:29 - How they build their own devices to make equipment accessible
2:56 - An example of one of these devices

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Topic:

Respect for People

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At The Gemba

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Gemba at the Lighthouse

For many of the employees at The Lighthouse for the Blind, even something as simple as locating a tool can be a nightmare. In this video, Setup Specialists Jon Ott, Mike King, and Alex Carter walk Gemba Academy Co-Founder Ron Pereira through some of the tools they rely on to do their jobs safely and efficiently.

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