Lean Case Study: In The Ditch

Ron and the Gemba Academy team make their way to Mountain Home, Idaho, to meet with Chuck Ceccarelli and his team at In The Ditch Towing Products

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Director of Excitement - Platinum Status

Ron meets with Chuck, one-on-one, to better understand what In The Ditch is all about. Chuck describes it as a company that "makes things that makes people's lives better" while his most important role is to develop leaders.

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  1. Ron Introduces Us to 'In The Ditch'1:09
  2. The Morning Meeting - Feud Style17:38
  3. Ron Becomes the Guest Speaker at the Morning Meeting30:59
  4. Director of Excitement - Platinum Status10:57
  5. Not Just Words on the Wall12:16
  6. The Lean Kitchenette4:40
  7. It's Not Your Mother's Laser11:54
  8. How to Load a Laser2:57
  9. After You Cut It, You Bend It15:31
  10. What a Surprise7:15
  11. I Used to Hoard Parts7:14
  12. Setting Up a New Work Cell6:23
  13. The 'SidePuller' Supermarket App7:37
  14. We know it's Waste, But it's Working for Us6:24
  15. Cellular Flow4:12
  16. Welcome to Paradise11:10
  17. Shipping, Receiving and Assembly9:01
  18. Refurbished Cell1:58
  19. A Lot Has Changed in 4 Years4:01
  20. It's Now Paperless2:16
  21. Welcome to the Store6:35
  22. Another Famous Restroom3:14
  23. It All Comes Together5:28