Lean Case Study: FastCap 2014
Returning to Bellingham, Washington, Ron travels to the beautiful Northwest to see a Gemba Academy friend and total lean thinker, Paul Akers, President and Founder of FastCap, LLC. From the morning meeting to the shipping of product at the end of the day, Paul gives Ron a free pass to look anywhere around the new facility and talk to anyone and everyone. Ron gets the full tour and meets new FastCap associates as well as catching up with familiar faces from his past visit.
Let Me Speak to the General Manager
Ron reconnects with General Manager, Jon Lussier who reflects over the changes of FastCap through the years. Jon also explains how the team feels like family.