Lean Case Study: FastCap 2012
In this video series we visit FastCap in Bellingham, Washington. FastCap provides products and tools to accommodate the professional cabinet maker and woodworker. Throughout this "Gemba Live" series of videos you'll see how lean thinking has transformed ALL aspects of FastCap's business including operations, shipping, engineering, sales & marketing, customer service, accounting, and even the bathrooms! And last, but certainly not least, we even pay a visit to FastCap's airplane hangar to witness how lean thinking has made an impact there!
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In this video we hear from two relatively new FastCap employees. They both share their thoughts on how different working at FastCap is versus other jobs they've had.