Lean Case Study: The City of Grand Rapids
Steve Kane, Director of Customer Success at Gemba Academy, visits a customer, the City of Grand Rapids, MI. While there, he had the opportunity to talk with decision-makers, City Executives, as well as other City employees using Lean to create a better work environment, saving time, inventory which ultimately means saving money as they do their everyday jobs.
A Sneak Peek of a Morning Meeting
Steve peeks in on a morning meeting to see how both internal and satellite team members participate. Then Steve meets with Alen Ganic, Inventory and Asset Manager, to understand one of the driving forces of the City's use of Lean.