Lean Municipal Government Forum 2017
The City of Grand Rapids, Michigan hosted the first annual Lean Municipal Government Forum on September 20, 2017. See how Grand Rapids was able to not only survive the Great Recession, but thrive in the years that followed. The event includes talks on Lean leadership, Lean philosophy, and a detailed explanation of A3 thinking and how it was used. Tours of the fire and water departments provide excellent examples of Lean in use by a municipality.
Grand Rapids Deputy City Manager
City of Grand Rapids Deputy City Manager, Mr. Eric DeLong, provides a general overview of Lean Thinking across the many departments that successfully apply it, along with historical accounts of the impact that it has had on personnel, the city, and the residents of Grand Rapids.