Connecticut Department of Energy and Environmental Protection
While at the Connecticut State Capitol, Ron meets the Department of Energy and Environmental Protection Commissioner, Robert Klee, as well as a number of other DEEP employees using lean to make their agency as efficient as they can. This video series is also available for free for non-subscribers.
DEEP Guides Us Through VSM
From an original lean event in 2010, DEEP updates their Value Stream Map as they are continually improving the process of licensing.