Lean Case Study: Centers for Medicare & Medicaid Services (CMS)
The Gemba Academy team finds its way to the birthplace of both Babe Ruth and the American National Anthem - Baltimore, Maryland. Ron visits an important segment of the U.S. federal government, the Centers for Medicare and Medicaid Services or more commonly known as CMS. Come and discover how CMS, an agency of the federal government, has adopted lean into its culture.
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Running My Own Project
Getting the training and confidence to head up and run her own project is what Tennille Coombs, Health Insurance Specialist, received from the lean team.