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Step 4: Analyze Root Causes

Learn the difference between points of cause vs. root causes. 

Also get an introduction in methods to analyze root causes including:

  • Go to Gemba
  • Pareto Charts
  • 5 Why Analysis
  • 4M+2
  • Fishbone Diagrams

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  1. PPS Course Introduction 1:57
  2. PPS Overview 10:47
  3. PDCA 6:25
  4. Treetop, Inc. 2:34
  5. Step 1: Clarify the Problem 9:49
  6. Step 2: Break Down the Problem 16:37
  7. Step 3: Set a Target 7:34
  8. Step 4: Analyze Root Causes 5:26
  9. Fishbone Diagram Explained 10:25
  10. Five Why Explained 7:58
  11. Treetop Gets to the Root Causes 6:56
  12. Step 5: Develop Countermeasures 9:12
  13. Step 6: See Countermeasures Through 6:06
  14. Step 7: Evaluate the Process and Results 6:42
  15. Step 8: Standardize Success and Learn from Failures 8:41
  16. PPS vs. DMAIC 3:51

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