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School of Lean

TWI - Training Within Industry

Train­ing With­in Indus­try (TWI) is a crit­i­cal part of the Lean method­ol­o­gy, designed to teach essen­tial lead­er­ship, prob­lem-solv­ing, and con­tin­u­ous improve­ment skills using a hands-on, prac­ti­cal approach.

Devel­oped by the U.S. TWI Ser­vice dur­ing WWII in response to a crit­i­cal skills short­age, TWI is a com­pre­hen­sive pro­gram that teach­es effec­tive lead­er­ship skills across three key areas:

  • Job Instruc­tion (JI). Job Instruc­tion focus­es on estab­lish­ing a set of best prac­tices for get­ting work­ers ful­ly-trained and ver­i­fy­ing comprehension.
  • Job Rela­tions (JR). Job Rela­tions aims to devel­op lead­er­ship skills using a four-step process for han­dling inter­per­son­al sit­u­a­tions in the work­place with­out bring­ing emo­tions into the mix.
  • Job Meth­ods (JM). Job Meth­ods is designed to train lead­ers to improve work­flows and pro­ce­dures by fol­low­ing a sim­ple four-step process. 

Gem­ba Academy’s Train­ing With­in Indus­try video cours­es are an in-depth three-part series designed for any­one who leads people.

What You’ll Learn in Gemba Academy’s Online Training Within Industry Training Courses

Gem­ba Academy’s TWI Train­ing With­in Indus­try cours­es cov­er JI, JR, and JM across five modules. 

We’ll explore Job Instruc­tion and Job Rela­tions from both facil­i­ta­tor and learn­er per­spec­tives. The facil­i­ta­tor cours­es will teach you how to lead your own TWI ini­tia­tives. The learn­er’s cours­es are avail­able for your facil­i­ta­tors to use to teach TWI.

Then, we’ll tie it all togeth­er with the Job Meth­ods course, which aims to help lead­ers make the most of all resources: peo­ple, mate­ri­als, and machines.

Our train­ing cours­es include:

Cnc machine training

Benefits of the Gemba Academy Training Within Industry Courses

By com­plet­ing all Gem­ba Acad­e­my Train­ing With­in Indus­try train­ing class­es, busi­ness lead­ers will learn how to imple­ment TWI best prac­tices them­selves, as well as teach oth­ers by lead­ing their own five-day workshops. 

Key ben­e­fits of this Train­ing With­in Indus­try video course series:

  • Cre­ate Leaders

    Par­tic­i­pants will not only learn key con­cepts and best prac­tices of all three TWI com­po­nents, we’ll arm them with the skills and tac­tics need­ed to help spread this valu­able knowl­edge to every­one on their lead­er­ship team.

  • Tools and Guides

    This com­pre­hen­sive series also includes sup­ple­men­tal resources like quizzes, work­sheets, e‑books, and facil­i­ta­tor guides to rein­force key concepts.

  • Self-Paced

    While cours­es are designed as five-day work­shops, par­tic­i­pants can learn at their own pace with on-demand access to all TWI videos, as well as our entire Lean & Six Sig­ma con­tent library.