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Skills Matrix

Learn what a skill matrix is, how to use one, and why they’re important.

  • 01:02 - What is a skill matrix
  • 02:45 - The elements of a skill matrix
  • 03:13 - Why you should use a skill matrix
  • 07:18 - How to use a skill matrix
  • 11:16 - Other tools and techniques

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  1. 5S Overview 12:01
  2. Why Practice 5S at FedEx Office? - Desk 1:17
  3. Why Practice 5S at FedEx Office? - Closet 1:41
  4. How to Approach 5S (and any other Lean concept) 3:33
  5. Sort 4:19
  6. Red Tagging 7:32
  7. FedEx Office Sort & Red Tagging - Desk 6:04
  8. FedEx Office Sort & Red Tagging - Closet 3:40
  9. Straighten 12:00
  10. FedEx Office Straightening - Desk 4:35
  11. FedEx Office Straightening - Closet 0:45
  12. Sweep (Shine) 6:47
  13. Standardize 8:10
  14. Sustain 9:28
  15. FedEx Office Conclusion - Desk 4:55
  16. FedEx Office Conclusion - Closet 3:46
  17. 5S Numbers Game 8:09
  18. Skills Matrix 13:49
  19. The Letter Factory 04:43
  20. 5S Action Guide 5:57

Video Resources

Course Resources