Welcome to the Gemba Academy Newsletter!

Lean and Six Sigma apply to many, if not all, industries. With this in mind, we created our Gemba Academy Live! series, in which we visit organizations of all different backgrounds to learn more about their continuous improvement efforts. Be sure to check out our latest series at In the Ditch Towing Products.

Will you be at the Association for Manufacturing Excellence conference in Dallas this October? If so, learn how to get 10% off and also RSVP for our Gemba Academy networking cocktail reception! More information.

New Videos
Check out our New Videos page to see everything we've added recently!
In the Ditch Towing Products
Gemba Academy Live!

Ron and the Gemba Academy team make their way to Mountain Home, Idaho, to meet with Chuck Ceccarelli and his team at In The Ditch Towing Products.  

In the Ditch has been on their lean journey for several years, and this 23 video series shows us their operation, including the morning meeting, principles, hiring methods, setting up a new work cell, going paperless, materials flow, and even their kitchen and bathroom.

These videos are now available to our Learning Library, Learning System, and Enterprise/LMS integration customers

Remember: subscribers have access to all new content. The first video of all courses can be viewed without registration. Not a subscriber? Sign up for a Free Preview!

Dealing With the 7 Deadly Wastes - in Spanish!
Gemba Academy Español

Recently, we announced the launch of Gemba Academy Español! We began with 5S and now we are very excited to be releasing the next course, The Seven Deadly Wastes!

As a reminder, anyone that purchases a subscription to the School of Lean - Español will lock in their pricing at only $795 USD per site, per year! Locking in your price will guarantee this low introductory rate as we continue to add additional content.

The next course will be Transforming Your Value Streams.

Do you already subscribe to Gemba Academy? Contact us today for a free extended trial of The School of Lean – Español.

New Podcasts
Whether you’re on-the-go, in the office, or at home, the Gemba Academy podcast is the perfect addition to your continuous improvement journey. Our guests come from all different backgrounds and industries, so there’s really something for everyone.

Here’s a rundown of our latest episodes:
Ep 124:
How to Utilize People-Centric Leadership
Guest: Ron Harper
Ron Harper is the President of Cogent Power Inc and a Canadian AME board member.He talked to us about people-centric leadership, how to transition to it from a traditional leadership approach, the obstacles you might encounter, and more.
Ep 123:
How to Reflect on Your Lean Journey
Guest: Phil Roether
Phil Roether, President Emeritus of AME, shared some stories from his impressive career and reflected back on the ups and downs of his lean journey thus far.
Ep 122:
How to Improve Your Lean ROI
Guest: Cheryl Jekiel
Cheryl Jekiel is the Founder of the Lean Leadership Resource Center. Cheryl explained how the concept of ROI, or return on investment, applies to the people-aspect of lean.
Ep 121:
Leading AME
Guest: George Saiz
George Saiz is President and CEO of AME, or the Association for Manufacturing Excellence. George talked about how his first few months in the role have gone, and shared some of the wisdom he’s gathered throughout his career.
New Blog Posts
A deep dive into lean theory, thoughts on leadership, ruminations on applying lean outside the box. Each week you can read something a little different on the Gemba Academy Blog!

Here are some of the most recent posts:
When Externalizing Costs Erodes Brand Value
by Jon Miller
Jon explains the reality of cost externalization.
Respect by Sharing Knowledge
by Kevin Meyer
Kevin stresses the importance of sharing knowledge as part of Respect for People.
My Ideal Day
by Ron Pereira
Ron describes how to go about defining your ideal day, and why it matters.
Create a Learning Path
by Steve Kane
Steve breaks down the various Gemba Academy learning paths.
One Question Survey
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Customer Success Corner

Know who your customer is for any given situation. The external customer is a person or organization receiving the product or service you and your organization provides. An internal customer is someone inside your organization and could be a person or group of people who rely on your work in order to do their own work. This could be someone at a downstream step or process, a peer asking for your advice, a teammate sharing the workload, a leader relying on your contributions, or a direct report seeking your leadership.

Do your best to always remember your purpose is to help your customer be successful.

Steve Kane
Director of Customer Success
Upcoming events that you might be interested in.
AME Annual Conference
24-28 October 2016 in Dallas, Texas

The largest lean and continuous improvement conference in the world, with nine keynote speakers, 54 presentations, 40 tours, 12 special interest sessions and 40 workshops to provide you with a transformational learning experience like no other.

For more information or to register to to
Use promo code "DallasGemba" to receive a 10% discount!

Once again Gemba Academy is hosting a networking cocktail reception at the conference. No sales pitch - just a fun evening!
More information and RSVP.

Business Performance Excellence USA
26-28 September 2016 in San Francisco, California

No matter the size, scale or maturity of your current OpEx and change management programmes, Business Performance Excellence USA provides the ultimate guide to innovating across the enterprise and reinventing business models to achieve true performance excellence.

Business Performance Excellence USA will be back in San Francisco, California this year on September 26 – 28. The eagerly anticipated 2016 agenda is now available for you to download today! This year’s theme will be focusing on uniting Operational Excellence, Strategy, Innovation and Scalability to create truly sustainable performance excellence. BPE USA 2016 is set to be more focused, practical and engaging than ever before!

Download the Agenda here!

Lean Tip of the Month
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