Your Privacy

This privacy policy sets out how Gemba Academy uses and protects any information that you give Gemba Academy when you use this website.

Gemba Academy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Gemba Academy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective upon sign-up.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at academy@gembaacademy.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Gemba Academy LLC
13000 Beverly Park Rd Suite B
Mukilteo, WA 98275
United States

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

The Legal Stuff

Gemba Academy is trusted by companies around the world for their lean training needs. Our clients »

Rolls-Royce, 3M, Nike, Toyota, Pfizer, Domino’s Pizza, Xerox, Dell, ING

“The fact the courses are delivered into small, bite-size modules, makes learning easier and allows the students to go back to a particular module for refresher training. This reinforces particular learning points for the student and makes learning much more effective. This results in a more engaged and active participant.”

- Jeff Miller, Global Best Practices Group Chair, Toyota Financial Services

“Thanks for the outstanding videos. These are very informative and are an excellent supplement to our internal practices. These keep us excited about the topics covered since they are much more energetic than typical training videos. Finally, training videos that are worth the cost!”

- Chris Ely, Improvement Management Manager, Ceva Logistics

“The fact the courses are delivered into small, bite-size modules, makes learning easier and allows the students to go back to a particular module for refresher training. This reinforces particular learning points for the student and makes learning much more effective. This results in a more engaged and active participant.”

- Jeff Miller, Global Best Practices Group Chair, Toyota Financial Services

“We are so satisfied with the variety and content of topics that we incorporate specific Gemba Academy modules as integral components of our in-house Lean training, from new-hire orientation to more advanced sessions. Gemba Academy’s training material is a great investment.”

- Puget Sound Blood Center, Seattle, WA

“I’ve just gone through the Gemba Academy Lean training courses for a second time and I’ve got to tell you that this course package is, by far, the best training investment I have made in a very long time.”

- Robert Manning, Alberta, Canada

“I've been going through some of the courses and I found exactly what I needed to continue my journey of discovery and continuous improvement. Good work. You have a happy customer!”

- Claudio Perrone, Lean & Agile Software Consultant

“Just wanted to say thanks - the videos are great and are energising my staff.”

- Keir Smart, Smart Graphics, UK

“I'm really pleased to have access to this material as it helps me coach our team through the lean journey. All the information I have seen is spot on, is easy to understand, and keeps everyone totally engaged. Thanks Gemba Academy!.”

- Chet Risenhoover, Lean Manager, Valmont Irrigation

“Implementing lean is difficult at best...Gemba Academy has clearly presented lean methodologies and the support required to be successful so a lean team can get on the right path.”

- Colin Roach

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