Lean Workshop Series
Built in Quality
Monday, December 5, 2011
8:00am - 1:30pm
Peterbilt Motors Company
3200 Airport Road
Denton, Texas
Built in Quality is a system that enables companies to develop processes to prevent, detect, contain and countermeasure errors, so that defects are not passed on to the customer. At its very highest level, we use the catch phrase “Do not accept, do not make, and do not ship, a defect”. While this sounds simple and straight forward, the enablers to make that possible are quite involved and wrapped up very tightly with many lean tools. These Enablers include for example; Andon, Stop the line / stop and call, Quality Key Points, Rapid problem solving, and more.
Topics will include:
- What is Built in Quality (BIQ)?
- Why Built in Quality?
- What is Jidoka?
- The Quality Organization
- Three Pillars of Built in Quality
We will outline those enablers and give the participates a foundation on which to build upon no matter what level their company is regarding Built in Quality implementation.
Workshop registration is $150 and includes all materials and a lunch.
Chris Schrandt
Senior Consultant
Kaizen Institute
Chris brings deep first-hand understanding of Lean and the Toyota Production System (TPS) through 23 years of international experience on the front lines of Lean implementation, quality improvement, and supplier development in service, administrative, transactional, health care, and manufacturing and distribution enterprises, large and small.
Chris gained his rich Lean experience first-hand working in leadership roles during 10 years with Toyota in Georgetown, Kentucky, training with global Lean experts in both the US and in Japan.
While with Toyota, he served as Manager of Quality Engineering where he directed a team of 40 engineers and support staff coordinating a wide array of improvement projects across multiple suppliers and processes.
Chris is an expert in implementing a comprehensive transformation to the principles of Lean and Built-in Quality.
He enjoys equal success working with teams and enterprises spanning a wide variety of industries, processes and cultures outside manufacturing along with enhancing quality and processes in health services, office administrative, information-development, and transactional settings.
Chris couples his exceptional technical capability with a very personable coaching style that draws on practical exercises and hands-on application in the workplace.
