Practical Problem Solving
What’s in this Course
20 Video Modules 12 Quizzes 12 Downloads
We can say that the entire lean manufacturing system is a result of decades of continuous problem solving by all of the people and companies who have contributed to the development of lean systems.
The Gemba Academy Practical Problem Solving course explains the exact 8 step problem solving process used by these lean exemplars around the world. No matter if you work in a factory making “widgets” or in a hospital taking care of patients, the concepts taught in this course will forever change the way you attack problems.
In this course you’ll learn why PDCA is much more than 4 simple steps while also learning how to create and use statistical tools like control charts, Pareto charts, and scatter plots.
Please plan approximately 30 minutes of learning time for each module, including watching the video, taking the quiz, and reviewing supporting documents.
Spanish subtitles now available with online modules for no extra cost!
Videos Included in this Course
Module 1: Practical Problem Solving Overview
An overview of the 8 steps to Practical Problem Solving.
Module 2: PDCA Overview
An overview of the PDCA problem solving process.
Module 3: The Big Problem at Treetop, Inc.
Explains the fictitious case study “problem” that will be addressed during the rest of the course.
Module 4: Step 1 - Clarify the Problem
Learn how clarify problems as well as how to write strong problem statements.
Module 5: Introduction to Sigma XL
Creating various statistical graphs and charts in Microsoft Excel is extremely easy with SigmaXL, an addon to MS Excel. Learn what it is and how to download it at a 30% discount in this module.
Module 6: Creating Run Charts with Sigma XL
Learn how to quickly create Run Charts using SigmaXL.
Module 7: Creating Control Charts with Sigma XL
Learn how to quickly create Control Charts using SigmaXL.
Module 8: Step 2 - Break Down the Problem
Learn how to break vague problems down using tools like Pareto charts and Tree Diagrams.
Module 9: Creating Dot Plots with Sigma XL
Learn how to quickly create Dot Plots using SigmaXL.
Module 10: Creating Pareto Charts with Sigma XL
Learn how to quickly create Pareto Charts using SigmaXL.
Module 11: Step 3 - Set a Target
Learn how to set SMART targets enabling success in future steps.
Module 12: Step 4 - Analyze the Root Causes
An introduction to how to go about analyzing root causes.
Module 13: Fishbone Diagram Explained
Learn exactly what the fishbone diagram is as well as how to create one.
Module 14: Five Why Explained
Learn what 5 Why Analysis is as well as how to leverage it to identify root causes.
Module 15: Treetop Gets to the Root Causes
Watch how Treetop Incorporated gets to the root causes of the problems plaguing them.
Module 16: Creating Scatterplots with SigmaXL
Learn how to quickly create Scatter Plots using SigmaXL.
Module 17: Step 5 - Develop Countermeasures
Learn how to develop countermeasures as well as how to conduct brainstorming sessions the correct way.
Module 18: Step 6 - See Countermeasures Through
In this module you will learn how to implement countermeasures, even in the face of resistance.
Module 19: Step 7 - Evaluate the Process and Results
Learn how to determine if your countermeasures were successful after they have been implemented.
Module 20: Step 8 - Standardize Success and Learn from Failures
Learn what Yokoten and Hansei are and why they are critical aspect of the Practical Problem Solving methodology.
Give us a Try!
The Overview modules for each course are a part of the free Lean Starter Package! Register now »
This course is included in the Complete Lean Package online training subscription. Premium includes 32 DVDs.
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Purchase Course DVD
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